Online instruction
- Online instruction takes place over Zoom(link is external) and usually requires you to sign in with your Calnet credentials(link is external).
- The main source of information for training and support of online instruction is the Keep Teaching(link is external) page.
- Faculty and GSIs can request equipment for online instruction(link is external) from RTL.
- The Student Technology Equity Program (STEP)(link is external) loans laptops and wifi hotspots to students based on financial need.
Campus computing resources
- Students, get tech support from Student Tech Services(link is external).
- Faculty/staff get tech support from ITCS(link is external).
- The answers to many of your computing questions are in the campus knowledge base(link is external).
- Something not working? Check the current system status(link is external) of campus services.
- bConnected(link is external) has links to many campus services, including email, calendar, file storage, and wireless access.
- Eduroam is the preferred wireless network and requires configuration(link is external). CalVisitor is convenient for guest access since no key or password is required; it has a more restricted level of service than Eduroam.
- Wired ethernet is recommended where available for fast and reliable network service, and to use it you must set up and register your ethernet device. An ethernet adapter is an inexpensive and useful addition to your laptop!
- Manage your Calnet identity or sponsor a Calnet identity for non-Berkeley collaborators(link is external)
- Access software products(link is external) licensed to campus affiliates. Eligibility and cost varies by product. Many products have no direct user charge.
- The Library provides access to e-journals and other digital library materials from off-campus locations(link is external).
- Protect your online accounts. Faculty, staff, and students are eligible for free registration with LastPass Premium(link is external) to help you create and manage strong passwords.
Training
A variety of campus organizations are available to help with research computing and the broader topic of data science.
- D-Lab(link is external) provides services, support, and training in data-intensive social science research.
- The Berkeley Institute for Data Science(link is external) hosts talks and workshops designed to advance scientific discovery through collaboration across research domains.
- The Research IT unit(link is external) is a central campus computing group that provides consulting and computing services, including customized virtual desktops for analytics(link is external) and high performance computing(link is external), to all campus researchers.
- The Department of Statistics provides a free consulting service(link is external) to members of the campus community.
Collaboration and data storage
- The bConnected Google apps, especially bDrive(link is external), are an excellent way to collaborate.
- Bcourses(link is external) (Canvas) can also be used to create projects and will be familiar to faculty and students from their courses.
- Box(link is external) also has very good collaboration tools.
- A comparison of tools(link is external) is in the campus knowledge base.
- For projects consisting of small amounts (recommended 1GB or less) of text or code and involving non-Berkeley collaborators or audience, GitHub(link is external) is a useful service.
- You can create a bConnected List(link is external) (Google Group) for email communication and other collaboration features like shared bDrive content and calendars.
About CalNet passphrases and access keys
Your CalNet identity is used to authenticate and authorize your use of many campus web applications and services--notably, bMail's webmail interface. Normally you provide your CalNet identity and passphrase in a web portal when accessing these services. However, some applications and services cannot capture access through a web portal, and these require an access key instead of the usual CalNet passphrase. Such services include Eduroam and bMail when accessed through a mail client (Thunderbird, or the Mail client on a mobile device). Go to bConnected(link is external) to manage your access key if you use one of these services.